{"id":25,"date":"2024-06-10T08:34:22","date_gmt":"2024-06-10T08:34:22","guid":{"rendered":"http:\/\/xtratheme.comfast-food\/?page_id=13"},"modified":"2025-06-18T10:29:49","modified_gmt":"2025-06-18T10:29:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/merogroups.com\/en\/faq\/","title":{"rendered":"FAQ's"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"25\" class=\"elementor elementor-25\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4b0cb99 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4b0cb99\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ec64cb6\" data-id=\"ec64cb6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae12670 elementor-widget elementor-widget-cz_title\" data-id=\"ae12670\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_ba_line cz_title_pos_inline tac\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h3 style=\"text-align: center;\"><span style=\"font-size: 36px;\"><strong>Do you have any questions?\n<\/strong><\/span><\/h3><\/div><div class=\"cz_title_line cz_line_after_title\"><span>_<\/span><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6840891 elementor-widget elementor-widget-cz_title\" data-id=\"6840891\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_pos_inline tac\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><p style=\"text-align: center;\">Please read the questions below, and if you cannot find your answer, kindly send us your question. We will respond to you as soon as possible.<\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b98c7f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b98c7f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-440cda1\" data-id=\"440cda1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-702b42d elementor-widget elementor-widget-cz_title\" data-id=\"702b42d\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-question-circle-o\"><\/i><div class=\"cz_wpe_content\"><h3>FAQ's<\/h3><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29cdf4b elementor-widget elementor-widget-cz_accordion\" data-id=\"29cdf4b\" data-element_type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-arrows='{\"open\":\"fa fa-chevron-circle-down\",\"close\":\"fa fa-chevron-circle-up\"}' class=\"cz_acc clr cz_acc_first_open\"><div><div class=\"elementor-repeater-item-7217358\"><span class=\"cz_acc_child\"><div>Are MERO products medical or cosmetic?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p data-start=\"180\" data-end=\"339\">Our products are classified as pharmaceutical cosmetic products, made with natural and safe ingredients, combining therapeutic efficacy with cosmetic quality.<\/p><\/div><\/div><div class=\"elementor-repeater-item-aad11cc\"><span class=\"cz_acc_child\"><div>Are the products safe for daily use?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Yes, all our products are free from harmful<\/p><\/div><\/div><div class=\"elementor-repeater-item-bf512d6\"><span class=\"cz_acc_child\"><div>Are the products safe for use on children?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Some products, such as <strong data-start=\"605\" data-end=\"619\">MERO PANTH<\/strong> Some products are specially formulated for children and suitable from day one, while it is recommended to review the instructions for each product and avoid use without medical consultation in special cases.<\/p><\/div><\/div><div class=\"elementor-repeater-item-7123dd9\"><span class=\"cz_acc_child\"><div>When do the product results appear?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Results vary depending on skin type and usage conditions, but most products begin to show noticeable improvement within <strong data-start=\"878\" data-end=\"897\">From days to weeks<\/strong> Results vary depending on skin type and usage conditions, but most products begin to show noticeable improvement with regular use, such as the scar cream, which shows results within 4 weeks.<\/p><\/div><\/div><div class=\"elementor-repeater-item-7badbc6\"><span class=\"cz_acc_child\"><div> How can I order the products?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>You can place your order through our website or by contacting us directly via <strong data-start=\"1079\" data-end=\"1089\">WhatsApp<\/strong>Our products are also available at marketing points in major cities.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1340014\" data-id=\"1340014\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9748290 elementor-widget elementor-widget-cz_title\" data-id=\"9748290\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa czico-006-speech-bubble-with-text-lines\"><\/i><div class=\"cz_wpe_content\"><h3>Ask Us<\/h3><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0287dc7 elementor-widget elementor-widget-cz_contact_form_7\" data-id=\"0287dc7\" data-element_type=\"widget\" data-widget_type=\"cz_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"cz_cf7 clr\">\r\n\t\t\t<div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f838-o1\" lang=\"ar\" dir=\"rtl\" data-wpcf7-id=\"838\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/25#wpcf7-f838-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0627\u062a\u0635\u0627\u0644\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/25#wpcf7-f838-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"838\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"ar\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f838-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label> Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> E-mail<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Subject<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Message (Optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0647\u0644 \u0644\u062f\u064a\u0643 \u0627\u0633\u0626\u0644\u0629\u061f _ \u064a\u0631\u062c\u0649 \u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0623\u062f\u0646\u0627\u0647 \u0648\u0625\u0630\u0627 \u0644\u0645 \u062a\u062a\u0645\u0643\u0646 &#8230; <\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/merogroups.com\/en\/wp-json\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/merogroups.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/merogroups.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/merogroups.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/merogroups.com\/en\/wp-json\/wp\/v2\/comments?post=25"}],"version-history":[{"count":0,"href":"https:\/\/merogroups.com\/en\/wp-json\/wp\/v2\/pages\/25\/revisions"}],"wp:attachment":[{"href":"https:\/\/merogroups.com\/en\/wp-json\/wp\/v2\/media?parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}